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So piss at @lufthansa @RIMOWA so this happens on my first flight with this luggage. Bought it 3 days ago to fly home. This is not wear and tear, this is negligence and miss handling, carelessness. You have to really go crazy to bend metal like this.
Holy crap! Can’t imagine how they treat luggage when I see that.
Not a big of
@lufthansa definitely better airlines out there
It's not Lufthansa's fault. The airport crew is transferring luggage. And they are aholes, that's why I never buy hard shell luggage.